Impact of training and development on employee performance

 

Impact of training and development on employee performance

 

Introduction

Employees training and development is one of the major issuing topics now a day because this helps the organization in number of ways. The daily performance of business and day to day maintenance is needed to be done by some workers or employees. And this can only be done when there is proper training and development session held for the employees. Training and development will definitely cause in increase of the employee’s performance. It is like a root toward a better result or success. It is extremely important for any kind of business whether it is small based organization having four to five employees or a Large scale organization having some number of employees. But the main point is that the training and development is necessary in every organization in order to avoid any misleading activity in future. Remember that quality work can only be produced by the trained worker. If the worker is trained and have exact knowledge about the work, he is doing then there will be no problem in working environment. Further will affect the business activities as a whole means that it’s not only affecting the internal business structure but also affecting the external activities.

Employee training

Training is the essential component of developing human resources since it is the learning process. According to Abbas Z. (2014), training is crucial for an employee's growth in a company since some individuals lack the information, skills, and competences necessary to complete tasks on time. Additionally, training is a learning activity intended to help students acquire particular information and abilities in preparation for a job or assignment. The focus of training is on the work or task, such as the requirement for efficiency and safety when using certain tools or equipment, or the requirement for an efficient sales force, to name just a few (Cole, 2002).

Saleem et al. (2011) claim that training is a planned expansion of the knowledge, abilities, and feelings required for employees to carry out supplied processes effectively as well as to function in subordinate situations. Additionally, training is a very powerful method for inspiring people and transforming them into well-organized, polite individuals, which in turn has an impact on an organization's success.

However, according to Laing (2009), training is a sign of improving employees' superior skills, knowledge, capabilities, and outlook, which leads to improved performance. He also adds one additional point, namely that training increases an organization's capacity for output. According to Singh, training is a crucial tool for enhancing an organization's performance and effectiveness. (Singh and Mohanty, 2012).

 

Employee development

Employees are always regarded with development in career-enhancing  skills  which  leads  to employee motivation and retention. There is no doubt that a well-trained and developed staff will be a valuable asset to the company and thereby will increase the chances of their efficiency and effectiveness in discharging their duties. On the other hand, development means those learning opportunities designed to help employees to grow. Development is not primarily skills oriented. Instead it provides the general knowledge and attitudes, which will be helpful to employers in higher positions. Development programs are regarded as specific framework for helping employees to develop their personal and professional skills, knowledge, attitudes, behavior and consequently improve their abilities to perform specific task in the organization.  It provides  knowledge  about  business  environment,  management  principles  and techniques, human relations, specific industry analysis and the like is  useful for better  management of company(Drucker, 1999). 

 

How Employee Training and Development Enhances Employee Performance?

Employee training and development programs are widely found to improve an employee’s performance. Organizations offer many training and development opportunities for their employees, whether that be online courses, or in-person courses (Saldanha, V. 2022). 

The most common types of training and development opportunities offered to employees are apprenticeships, management training, mentoring programs, new employee training, and sales training.

 

But how exactly do these types of programs improve employee performance?

 

Prepares employees for new responsibilities: Whether employees are being trained in other roles, so they can better understand the responsibilities of their colleagues and develop a more holistic approach to the organization, or they are being trained, so they can move into new roles, training and development opportunities prepares employees for new responsibilities if they ever need to take them on.

 

Not only do training and development programs help employees develop the skills needed for their current roles, but can teach them leadership skills and other vital knowledge needed to progress in the future. Apprenticeship is a common form of training that recruits employees as trainees with the goal to progress them to a higher role (Saldanha, V. 2022).

Teaches employees about updates in the industry and technology: Training and development programs also keep employees up to date on changes happening in their industry, and on matters such as safety, ethics, or quality standards.

They can also teach employees about updated technology and new processes, as well as how to stay safe while using these systems, i.e. being aware of cybersecurity. Being up-to-date on what is expected of them within their role and becoming comfortable with new efficient technologies leads to better outcomes all round (Saldanha, V. 2022) 

Prepares employees for remote working: As organizations move away from traditional office working, training and development focusing on working remotely effectively and teaching employees about new processes when working from home can make the transition from office working to home working smoother ( Saldanha, V. 2022).

 

Conclusion

An essential component of human resource management is training and development. For improved performance, it is crucial for a business to hire capable and talented workers, and workers are more competent when they possess the necessary knowledge and abilities. Employees would have possibilities via training and development to improve their career prospects and status within the company. The HR department regularly hires qualified individuals from a wide range of sources and offers training to meet international challenges. Through a variety of HR initiatives and training programs, they keep talent within the company, guarantee performers have a career path to improve their performance and increase their contribution.

 

Reference

 

Abbas,  Z.  (2014).  Identification  of  factors  and  their  impact  on  employees'  training  and organizationalperformance in Pakistan. Kasbit Journal  of Management & Social Science, 7(1): 93-109.

 

Cole, G. A.  (2002). Personnel and  human resource management. 5th  Edn., Continuum London: York Publishers.

 

Saleem, Q., Shahid, M.  and Naseem, A.  (2011). Degree  of influence  of training and  development on employees' behavior. International Journal of Computing and Business Research: 1-13.

 

Laing, I. F. (2009). The  impact of  training and  development on  work performance and productivity in public  sectors  organizations:  A  case  study  of  Ghana  ports  and  Garbous  authority.  A  thesis submitted  to  Institute  of  Distance  Learning,  Kwame  Nkrumah  University  of  Science,  and Technology.

 

Drucker, P. F. (1999). Management Challenges for the First Century, New York. Hoper Business. 

 

Saldanha, V. (2022) Impact of training and development on employee performance, Pulsehrm.com. Available at: https://pulsehrm.com/impact-of-training-and-development-on-employee-performance/ (Accessed: December 7, 2022).